TOTAL QUALITY MANAGEMENT AND TEACHER'S PRODUCTIVITY IN PUBLIC SECONDARY SCHOOLS IN JALINGO EDUCATION ZONE

Abstract

This study examined the relationship between Total Quality Management (TQM) and teacher productivity among public secondary schools in Jalingo Education Zone. The purpose was to determine whether TQM practices influence the effectiveness and output of teachers. The study adopted a descriptive survey research design. The population is 1,200 and comprised public secondary school teachers in the zone from which 300 participants were randomly selected. Data were collected using a structured questionnaire and analyzed using Chi-Square test and Pearson Product Moment Correlation. The results revealed a moderate positive correlation (r = 0.394) between TQM and teacher productivity, which was statistically significant at the 0.05 level. This implies that the implementation of TQM strategies—such as leadership involvement, staff development, and continuous improvement—has a meaningful impact on teacher performance. Based on these findings, two key recommendations were made. First, school administrators should integrate TQM principles into their management practices to enhance teacher productivity. Second, the Ministry of Education should organize regular capacity- building workshops for principals and teachers to promote effective application of TQM in schools. The study concludes that adopting quality management strategies can significantly improve educational outcomes through increased teacher effectiveness and performance. These findings contribute to ongoing efforts to improve public secondary education in Nigeria.